Confidential Close Call Reporting System - C3RS
FRA sponsors a voluntary confidential program allowing railroads and their employees to report close calls. C3RS provides a safe environment for employees to report unsafe events and conditions and employees receive protection from discipline and FRA enforcement. In addition, railroads receive protection from FRA enforcement for events reported within C3RS.
- NASA acts as an independent third party and maintains data
- NASA accepts close call reports online or by mail
- Railroad-based Peer Review Teams (PRT) are cross-functional teams that evaluate de-identified reports and make recommendations for corrective actions
Interested in joining C3RS? Or would you like more information? Contact the FRA C3RS Implementation Team at frac3rs@dot.gov
Who Is Involved in C3RS?
FRA, the National Aeronautics and Space Administration, railroads, railroad employees, rail labor organizations, and PRTs. You can find additional information regarding stakeholder involvement here.
In March 2023, all Class I freight railroads agreed to participate in C3RS. The status of Class I freight railroad participation with labor unions such as the American Train Dispatchers Association (ATDA), the Brotherhood of Locomotive Engineers and Trainmen (BLET) and the International Association of Sheet Metal, Air, Rail & Transportation Workers – Transportation Division (SMART-TD), can be found in the table below. The Class I freight railroads are BNSF Railway (BNSF), Canadian National Railway (CN), Canadian Pacific Kansas City (CPKC), CSX Transportation (CSX), Norfolk Southern Railway (NS), and Union Pacific Railroad (UP).
Resources
- C3RS Demonstration with SLSI Serving in the Role of the Peer Review Team
- Confidential Close Call Reporting System (C3RS) Lessons Learned Evaluation – Final Report
- Evaluation of Scenario-Based Team Training for Railroad Transportation Employees
- FRA Collaborative Incident Analysis and Human Performance Handbook
- Risk Mitigation Success Stories – C3RS Newsletter No. 1