The Office of Business Operations plans, administers, and executes activities related to internal communications, project management, program analysis, financial management, contract administration, and workforce professional development.

Specific responsibilities include:

• Manages FRA’s use of the DOT Working Capital Fund, in collaboration with OST.
• Develops and executes professional development training for FRA’s workforce.
• Coordinates the preparation and execution of FRA’s new employee orientation.
• Develops and coordinates the internal communications program to promote employee engagement, access to pertinent business information, and awareness of policies, accomplishments, programs, and current workforce topics.
• Manages the overall format and presentation of the FRA intranet website, in collaboration with the Office of Information Technology.
• Performs program/project analysis to ensure efficiency and operational effectiveness.
• Serves as project manager and assists in contract administration for FRA-wide projects and contracts.
• Manages strategic planning and organizational performance for the Office of Administration.
• Manages support services, including financial management, contract management, workforce development, and FOIA for the Office of Administration.